FAQ

Who are you?

BestGift247.com is an ultimate destination of gift choices for both you and your loved ones. We offer thoughtful, personal, and fun gifts through our registered brand BG247® and other reliable brands. Meeting and exceeding your expectations in terms of value, quality, and service is our goal. Your feedback and referrals are greatly appreciated.

What's your Return Policy?

We offer a 60-day return policy. You can choose to exchange the item or receive a refund. Just simply send back the item after you obtain the Return Authorization number from us first. Once we have received the return, we will issue your credit or send out the replacement. 

**We will credit the return shipping costs as well only if the return is a result of our error**

 

Locket Questions:

How many styles of Lockets?
We offer both Alloy and Stainless Steel lockets.

How many charms can fit inside? 
4-6 for the 30 mm and 2-3 for the 25 mm lockets, 4 Birthstones=1 charm size

How to open lockets? 
Twist Lockets opened by twisting them counter clockwise. Magnet Lockets opened like a book, finding the edge first.

Plate or Not?
That's personal preference. The plate goes inside of the locket as backing or background for the charms. 

How to care?
Avoid Water and clean it with towel to prevent tarnish. Do not use silver polish

Necklace Choice?
We have different necklaces ranging from 19" to 32". Please note your choices in the INSTRUCTION box during check out or email us your after you complete the order.

     

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